Digital BluaU Healthy Mind Addon

Physical and emotional well-being

From €13 / Month

Sanitas Digital BluaU Healthy Mind Coverage

Designed to improve physical and mental health through the management of emotions

The BluaU Healthy Mind digital add-on incorporates coverage aimed at improving health through the healthy management of emotions. With this add-on, we help our clients to know, understand and care for the mind.

Exclusive services and benefits

More psychology sessions: In order to offer more intensive therapy, Mente Sana is extending your cover to include up to
ten additional sessions. Visit the psychologist you choose, irrespective of whether or not they are a Sanitas therapist, and we will refund 80% of the cost up to a total of €500 a year.
Also for couples, families and groups: In the case of couple, family and group psychology sessions, which are not normally covered, we will refund 80 % to a maximum of €300 a year.
Psychological tests: We will refund 80 % of the cost of the psychological testing needed to arrive at your diagnosis, to a maximum of €200 a year.
Delivery of medication from the pharmacy: Have your medication delivered to your home within three hours, free of charge. Service available up to six times a year.
Physiotherapy in your home: To ensure that your physiotherapy sessions are as comfortable as possible, a therapist can visit your home. You can have up to 12 sessions, the first two of which are prescription-free.
Gym fees: If you have had an injury and cannot go to the gym, we will refund up to two consecutive months to a maximum of €160 a year.

Specific emotional wellbeing programmes: Programmes designed to look after the health of your emotions to accompany you throughout your life as you need them.

Emotional wellbeing programmes

With the emotional wellbeing programmes you can enjoy:

Personalised counselling.
Unlimited sessions.
Psychological coverage with no gaps.
Available via videoconsultation and by telephone.

Family Well-being Programme

Have healthy relationships inside and outside the home at any stage.

Life as a couple.
School for parents.
Pregnancy and postpartum counselling.

Individual Wellness Programme

Create a healthy environment and find your point of balance.

Emotional Intelligence.
Stress and anxiety management.
Sleep disorders.
Mindfulness.
Professional and academic development.
Managing mood problems.

Disease Management Programme

Manage your emotions in a healthy way when it is most difficult.

Oncology.
Chronic pain.
Obesity.
Bereavement management and coping with traumatic situations.
Caregiver support.

Sports Psychology Programme

Be healthily competitive by taking care of your mind.

Mental preparation for sports and competitions.

Senior Programme

Keep on turning the years by successfully tackling any challenge to your mental health.

Gym of the mind.
Healthy ageing.

Videoconsultation with specialists: Available in all medical specialties, such as General Medicine, Gynaecology, Paediatrics, Cardiology and Dermatology, etc. (Includes specialties that can be attended in a digital consultation).

24-hour emergencies

General and paediatric care. No appointment necessary.

Digital consultation today

To connect with doctors in 10 specialties on the same day.

Monitor your health

You will be able to digitally follow up with a medical team on certain health profiles such as weight control, asthma, arrhythmias, blood pressure, pregnancy or Covid 19.

Vital signs measurement by facial image

So you can measure your vital signs yourself in just a few minutes.

Heart rate
Breathing rate
Blood pressure
Stress level
Risk of cardiovascular disease and heart attack
Risk of brain disease

Exclusive home delivery services:

Delivery of medicines to your home

Delivery of medicines from the pharmacy, so you don’t have to travel. Includes 6 services per year.
Physiotherapy at home: you can enjoy 12 sessions with the advantage of having the first 2 sessions without the need for a doctor’s prescription.

Reimbursements

Psychology sessions: 80% reimbursement up to €500 (10 sessions). Couples, group, family therapy: 70% refund up to €300. Psychological tests 70% refund up to 300 €.
Gym membership: In case of injury, we reimburse the membership fee for two months (total limit €160).

Digital coaching programs: Available on the Sanitas App, which will allow you to track your activity and your progress to help you achieve your goals.

Digital nutrition programme

Helping you to maintain a healthy lifestyle.

Digital personal trainer programme

To improve your physical condition.

Digital Pregnancy Programme

For a healthy pregnancy and postpartum.

Digital child health programme

For everything you need to know about your child’s development up to the age of 14.

Preventive digital programme

To help you prevent illnesses, working in areas such as nutrition, physical activity and the promotion of healthy habits.

In addition to many more programmes available via video consultation:

Pelvic floor care, psychology programme, smoking cessation, etc.

Why add this coverage to your policy?

The digital add-on bluaU offers our clients the exclusive video consultation service, which allows them to connect with our specialists from their mobile phones, wherever they are. It also includes exclusive home services.

Videoconsultation: Specialists + 24-hour emergencies (general and paediatric care) + Personalised health plans: Nutrition, Personal Trainer, Children’s Health, Pregnancy, Psychology, Pelvic Floor, Smoking cessation, etc.
Home delivery services: Delivery of medicines from the pharmacy (6 services / year – Delivery time 3 hours) + Physiotherapy (12 insured services / year (first 2 without prescription))
Reimbursements: Psychology sessions 80% reimbursement up to €500 (10 sessions) + Couples, group, family therapy: 70% refund up to €300 + Psychological tests 70% refund up to €300 + Gym membership: In case of injury, we reimburse the membership fee for two months (total limit €160).
Innovation: Vital signs measurement + Monitor your health: Connected Health + Immediate digital consultation + Preventive digital programme

What are the hiring conditions?

Grace Period: No
Hiring: Individual, not compulsory for all members of the policy. Different bluaU digital supplements can coexist in the same policy.
Available at any time.
Age of recruitment: No age limit on recruitment
Preexistence: No.

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from 9:00h to 19:00h

Monday to Friday

from 9:00h to 19:00h

Monday to Friday

from 9:00h to 19:00h

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BluaU Healthy Mind Frequently Asked Questions

How do I request reimbursement for pharmacy and psychology?

Pharmacy and Psychology reimbursement can be requested from the My Sanitas Reimbursement section.

How do I apply for a home pharmacy service?

It can be requested by telephone on 913536348 or directly through My sanitas. In the digital application it will be necessary to attach the medical prescription with the medicine. If you request it by telephone, a taxi service will come to your home to pick up the prescription so that you can buy the medicine and deliver it later.

How can I apply for a refund of my gym membership fees?

In the event of not being able to go to the gym due to injury, the insured person may request a refund of the gym membership fee up to a maximum of €80 per month and for 2 consecutive months (160 € in total). The insured must call 91 353 63 48 to request the service. A medical report and the invoice for the gym fee will be requested in order to be able to provide the service.

Which psychologists attend to policyholders?

If insured persons make a video consultation, they will be attended by psychologists from the Sanitas team, the same ones who can attend them in person. If the insured person carries out an SPS emotional wellbeing programme, they will be attended by the psychologists of the SPS platform, who do not provide face-to-face consultations. If the insured person goes to a psychologist for reimbursement, he/she will be able to go to any psychologist in the world, whether he/she belongs to Sanitas (once he/she has completed the sessions included in his/her policy) or not.

Does the home physiotherapy service require a prescription?, and if so, who must provide it?

Yes, a medical prescription will be necessary to request the service, except in the case of bluaU Premium in which the first two services will be without prescription. The following services must be prescribed by any doctor. The prescription can be made by any doctor.

How can I request reimbursement for psychology sessions?

Reimbursement for psychology can be requested through the usual Sanitas reimbursement procedure, via App or web

You will be reimbursed 80% up to 300€ and with a limit of 5 sessions per insured person per year. The financial limit is independent of the number of sessions.

If the insured has any conditions in his/her health policy, will the reimbursement services of psychology and physiotherapy at home be subject to underwriting of risks and/or exclusions?

No, no risk underwriting or waiting periods will be required for home psychology and physiotherapy reimbursement services or for any of the digital add-on services (home pharmacy, gym membership), even if your main health product is with qualifying and pre-existing conditions.

Is it possible to claim reimbursement of psychology for psychoanalysis or reimbursement of psychoanalytical tests such as the Roschard test?

No, psychoanalysis is excluded from the cover for psychology and would therefore also not be provided through the reimbursement cover.

In addition to psychoanalysis, the following are also excluded from coverage: psychoanalytic therapy, hypnosis, treatment of narcolepsy and psychosocial rehabilitation services or neuropsychiatry.

How can I request the home physiotherapy service?

It can be requested by telephone on 913536348 or directly through My sanitas. The digital application form must be accompanied by the medical prescription.