Travel Assistance Addon

Included free with all our policies

Travel Assistance Coverage

Travel with peace of mind, we take care of you!

When you travel abroad, you will not need to take out additional insurance. Travel assistance is included in all our policies, at no additional cost.

What does it cover?

Limit of 12,000 euros per person and per claim when traveling abroad. Covers accidents and illnesses, when they occur during the trip outside Spain. If you are admitted to hospital, additional expenses for accommodation will be reimbursed to the person accompanying you, provided that he/she is also insured under your policy. If you have no immediate family member and must stay in the hospital for more than five days. In these cases, the family member will receive economy class air travel or first class train travel from Spain to the country where you are hospitalized and back. The limit for these expenses is 60 euros per day, up to 10 days. If the drugs and medications prescribed by your doctor are not available where you are located, they will be provided to you from an alternative source and this will be arranged as part of your coverage. The following services are included:
  • Expenses arising from treatment provided to you abroad due to accidents and illnesses taking place abroad.
  • Medications and drugs received on the basis of a prescription issued by a physician.
  • Hospitalization expenses
  • Ambulance expenses for transfers ordered locally by your physician.
  • Emergency dental care expenses (see exclusions).
  • Expenses arising from your visit to the doctor.
If you suffer an accident or illness abroad and medically supervised transportation is required, the following transportation will be arranged, taking into account which is the most appropriate depending on your medical condition:
  • Air ambulance (airplane or helicopter).
  • Scheduled flight.
  • First-class sleeper train.
  • ambulance – or sledge if you have been injured on a ski slope.

What is not covered?

  • Purchase of eyeglasses, contact lenses, prostheses or crutches.
  • Charges of less than 3 euros made by physicians.
  • Care required as a result of participation in competitive motor sports.
  • Health problems resulting from a natural disaster, nuclear radiation or war.
  • Expenses for illnesses that were already known prior to the trip (unforeseen complications will be covered); treatment of pregnancies arising after the initial 150 days of gestation.
  • Chronic conditions or psychiatric illnesses which affect your state of health.
  • Situations in which drugs or medicines are no longer manufactured.
  • When the items are no longer available from the usual distributors in Spain.
  • Prescription costs. Sanitas will issue you with an invoice.

Important

  • This service is available 24 hours a day, 365 days a year. Simply call the overseas assistance line (+34 91 3456584) listed on your membership card. Collect calls will be accepted.
  • This service is available up to a limit of 90 days per year. If you travel longer than this, you will not be covered.
  • Overseas travel assistance can only be used when premiums have been collected to date.
  • The General Conditions of the Medical Assistance Policy shall apply insofar as they do not conflict with these conditions. This supplement is in addition to the Health Assistance Policy, and shall only be valid in conjunction with such Policy.

Do you want to talk?

Please contact us if there's any questions:

Monday to Friday

from 9:00h to 19:00h

Monday to Friday

from 9:00h to 19:00h

Monday to Friday

from 9:00h to 19:00h

Do you want to talk?

Click on the icon of your choice to contact us

Monday to Friday

from 9:00h to 21:00h

Open chat
1
Hello 👋
Welcome to Sanitas!
How can we help you?